911 Chief: 'Public Counts On Us'

Summary


Allegheny County emergency dispatchers missed about 100 calls for help, possibly including one from a frantic Stowe man whose infant son died, after a massive computer failure Wednesday crashed the county's 911 system.

The man tried in vain to call 911 for 19 minutes.

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Extract


911 Chief: 'Public Counts On Us'

A 10-digit phone number followed by a string of additional numbers - possibly belonging to an inactive business or home number that the computer didn't recognize - popped up on a 911 center circuit shortly before 2 p.m., causing a failure of the mai...

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