Summary
WASHINGTON -- Gift cards are more popular this year and are easier to use, thanks to key rulings by the Federal Trade Commission and efforts by a number of states to regulate them, several retail experts said.
The National Retail Federation is predicting a merry holiday season for the gift card industry, with sales reaching $26.3 billion, up from $24.8 billion last year. The average consumer will spend about $122.59 on gift cards this year, compared with $116.51 last year, according to the federation.See the full content of this document
Extract
Gift Cards Made Easier to Use
Many retailers have responded to consumer complaints that gift cards are too laden with fees and expiration dates, experts said. But it wasn't just market pressure that sparked the change ...
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