Summary
Until Joy Karnes called, Allegheny County 911 dispatcher Randy Tedesco was watching history, not changing it.
The Munhall woman's frantic call, at 7:56 p.m. on Sept. 11, 2001, gave Tedesco a pivotal role in saving two police officers trapped beneath the World Trade Center rubble nearly 10 hours earlier.See the full content of this document
Extract
'Sister in Pittsburgh' Gives Local 911 Dispatcher a Heroic Role
"I need to be patched through to the NYPD rescue. Immediately. This has to do with the World Trade Center," Karnes told him.
Between routine calls, Tedesco and other dispatchers had been transfixed by broadcasts of the terrorist attacks and their aftermath. Like most Americans, they repeatedly saw the twin 110- story World Trade Center towers collapsing into 10-story piles of rubble."I wo...See the full content of this document
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